FACTS | WHAT DOES FIRST PIEDMONT DO WITH YOUR PERSONAL INFORMATION |
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income account balances and payment history credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice. |
How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons First Piedmont chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information | Does First Piedmont share? | Can you limit this sharing? |
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
YES |
NO |
For our marketing purposes - to offer our products and services to you |
NO |
WE DON’T SHARE |
For joint marketing with other financial companies |
NO |
WE DON’T SHARE |
For our affiliates’ everyday business purposes - information about your transactions and experiences |
NO |
WE DON’T SHARE |
For our affiliates’ everyday business purposes - information about your creditworthiness |
NO |
WE DON’T SHARE |
| For our nonaffiliates to market to you | NO | WE DON’T SHARE |
Questions?: Call (864) 489-6046 or email us at firstpiedmont.com
What we do |
How does First Piedmont protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Also, our employees are trained in information security and best practices. |
| We collect your personal information, for example, when you |
How does First Piedmont collect my personal information? | open an account or apply for a loan make deposits or withdrawals from your account use your credit or debit card or provide employment information
|
| We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
Why can’t I limit all sharing? | Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes - information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. |
Definitions |
Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. |
Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. |
Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. |
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
▪ Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. Our mobile banking app periodically collects, transmits, and uses location data to support features that allow us to communicate with you for various reasons, such as closures, marketing, maintenance, and fraud alerts, but only if you expressly authorize the collection of such information. You may choose whether location data can be monitored continuously in the background, only while the app is being used, or not at all. You can change your location permissions at any time in your device settings.
▪ Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, contacts, microphone, storage, Bluetooth, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
▪ Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
▪ Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.